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Knowledge base

Onboarding

New Account Creation 0
Computer Setup 0
All Other New User Setups 0

Create a New Ticket

How to create a New Ticket 0

Copiers + Printers

Paper Status Low? 0
Toner/Ink Error Message? 0
Adding/Removing Printers 0

Shoretel phones

Blank phone display 0
Phone Receiver is Not Working 0
Shoretel User Reference Guide 0
Conference Calls via Shoretel Communicator 0

Microsoft Office products

Outlook 0

VPN connection

VPN client 0

SharePoint

How to access the Sharepoint site? 0
SharePoint site userguide 0

Computer Peripherals

Keyboard + Mouse 0
Monitor + External Monitor 0

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