Created: 1/15/26

Updated: 1/20/26

 

Setup a MacBook Computer

 

Several of our departments utilize Apple MacBooks for their daily workloads. These departments include but are not limited to Executive, Production, Marketing, and Creative departments. We manage our Apple products with a Mobile Device Management (MDM) tool called Mosyle.

Not all Colleagues are privy to this setup, but they can make a request via a helpdesk ticket, filling out the request form and forwarding it to our Chief Finance Officer (CFO) Cecilia Kelly.

Step 1: Boot or Refresh Computer

  • Unbox and power on computer
    1. Add asset tag to bottom of device.
    2. Make sure to add to inventory sheet/system!
  • OR have your Senior IT Analyst or IT Helpdesk Manager Wipe the device from Mosyle.

Phase 2: Initial Setup

  • Make sure the computer is plugged into an ethernet connection.
  • IF online the computer will step through “Activate Mac”.
    1. Device will need to restart.
  • Select USA for Region
  • Select “Not Now” for Accessibility
  • Select “Enroll” for Remote Management
    1. Device should state it’s owned by “Dr. Phillips Center For The Performing Arts, Inc.”
    2. **Computer will take a few minutes to install the various profiles. **
  • Check box for “Enable Location Services on this Mac”
  • Select “Continue” twice

Phase 3: First logon, Setup and Updates

  • Login with the MacBook local admin account
  • Select “Not Now” for Accessibility
  • Select “Set Up Later” for Apple Intelligence.
  • Select Continue to get to desktop.
  • If needed change Time Zone to EST
  • Run MacBook updates
  • Double Check TeamViewer has been installed and can be remotely accessed.
    1. You’ll need to adjust the local permissions for TeamViewer to work.
  • Open launch pad and scroll to the right
    1. Open Mosyle Self-Service
      • Open “Your Apps”
      • Install the following apps:
        • Citrix Workspace
        • DisplayLink Manager
          1. Adjust permissions for Screen Recording
        • DisplayLink Extension
        • Microsoft 365
          1. Accept Notice
  • To install Papercut:
    1. Navigate to http://dpc-mfp:9191/print-deploy/client/macos
      • Select “Allow” to download.
      • Step through installation

Phase 4: JOIN Active Directory

  • Open the “Settings” App
  • Navigate to “Users & Groups”
  • Select “Edit” next to Network account server.
    1. Select “Open Directory Utility”
    2. Unlock device in bottom left corner
      • Local admin account
    3. Double click “Active Directory”
      • Expand “Show Options”
        • Check the box for “Create mobile account at login”
      • Enter “drphillipscenter.biz” for Active Directory Domain
      • Enter Computer ID
        • Use updated naming conventions DPC-“First initial”+”lastname”
          1. Example = DPC-JMadonna
          2. IF a spare name it DPC-Spare+#
      • Select “Bind”
        • Enter local admin credentials
      • Enter your Domain Admin credentials
      • Select “OK” twice
    4. Restart computer

 

Phase 5: WiFI

  • For a device to be on DPCM it needs to be in AD!
    1. **IF you’ve wiped a device, it should still be in AD**
  • Open Terminal and pull up the MAC address for the Wi-Fi card.
    1. Ifconfig
    2. Double check it’s the correct Wi-Fi adapter!
  • Open Active Directory Users and Computers
    1. Expand the domain “drphillipscenter.biz”
      • Expand the “Workstations” section
        • Expand the “Mac Computers” section.
          1. Click into the “MacOS_MAC_ADDRESS_USERS” section
    2. Right click in some blank space,
      • New, User
      • For First name enter in the Vendor Make
      • For Last Name enter in the Vendor Model + Asset Tag #
      • For User logon name enter the MAC Address in lowercase with no colons.
      • Hit Next
      • For Password enter in the current new user default password
      • Uncheck box for “User must change password at next logon”
      • Hit Next, then Finish
    3. Open the newly created “User” account.
      • Go to “Member of” tab
      • Add the MacOS_MAC_ADDRESS_USERS group to the “user”.
      • Hit Apply then OK
    4. Right click on the new “user” and select “reset password”
      • Enter the MAC address of the device as the password.
        • Uncheck box for “User must change password at next logon”
    5. Unplug computer from Ethernet line and make sure the device auto connects to DPCM.
      • **MacOS 15 by default does MAC address rotation”
      • Go into Settings, WiFi, on DPCM select the three dots
        • Open Network Settings
        • Turn off “Private WiFi Address”

 

Phase 6: Final Touches

  • Make sure device is in Inventory sheet/system!
  • **IF know the assigned user and can sign-in**
    1. Login to device
    2. Cleanup desktop/taskbar if needed
    3. PIN Google Chrome and Microsoft Office apps like Outlook, Teams, Word, etc. to taskbar.
    4. Connect device to Docking station.
      • Orientate screens.
  • Connect Shared Drives and create an Alias aka Shortcut
    1. Open Finder
    2. On the top menu select “Go”, “Connect to Server”
    3. Enter “smb://dsp-sc1-data”
      • You will likely need to enter in your credentials to connect.
      • Open “Departments”
      • Navigate back the File Server
      • Right click on Departments and select “Make Alias”
      • Repeat process for DPC_Shared
      • Double check the Alias’ work by clicking on them in your desktop.
        • **You’ll likely have to reassociate the Departments folder”

 

Questions?

 

Author: JW Madonna

Email: [email protected]

            Phone: 407-803-5005 x5005