If you're experiencing issue with your main monitor or external monitors please try the following:
- Ensure that the power cord is plugged in securely to the back of the monitor and at the wall or power outlet.
- Ensure sure the power outlet is switched to the On position. A red light indicates the power outlet is powered On.
- Ensure the monitor is powered On.
- Ensure the HDMI cable in the back of the monitor is plugged in securely and trace the same cable to the docking station/computer to ensure the cable is plugged in securely.
- Ensure the computer is properly docked to the docking station.
- Press the Windows key + P on your keyboard and click "Extend".
- Restart your computer.
Kindly submit a helpdesk ticket if the above troubleshooting steps were unsuccessful.